VitalStaf Technologies LLC Privacy Policy

Effective Date: 4/29/25

In this Privacy Policy, VitalStaf Technologies LLC ("VitalStaf" or "we") describes the types of personal information we collect when you visit and use the vitalstaf.com website, app, and associated services (the VitalStaf platform). We also describe how and why we use and share your personal information, how you can access and update your personal information, and exercise your other legal rights as a user. Our services are not intended for anyone under the age of 18 or for anyone outside of the United States, and our personal information collection and use policies are designed accordingly. We will indicate changes to this Privacy Policy by updating the Effective Date above. If you continue to use the VitalStaf platform after the Effective Date of this Privacy Policy has changed, the most up-to-date version will apply. A newly posted Privacy Policy with an updated Effective Date supersedes all previous versions.

Sections in this Privacy Policy

  • Personal Information We Collect
  • How We Collect Your Personal Information
  • How We Use Your Personal Information
  • How Long We Keep Your Personal Information
  • With Whom and Why We Share Your Personal Information
  • Your Privacy Rights and Choices
  • State-Specific Disclosures and Rights
  • Security of Your Personal Information
  • Information Relating to Children
  • Contact Us

Personal Information We Collect

The type of personal information we collect depends on your activity on the VitalStaf platform. Below is the information we collect at various stages of use:

You Visit vitalstaf.com

When you access vitalstaf.com (including browsing), we collect:

  • Device Data: IP address, device type, operating system, browser type, and approximate geographic location.
  • Usage Data: Pages visited, time spent, search queries, click data, and interactions.

You Create a Healthcare Professional Account

When creating an account (including via LinkedIn/Facebook), we collect:

  • Account Data: Name, email, phone number, work history, certifications, and vaccination status.
  • Social Media Sign-in: Name, profile picture, and connections list if using social login.

You Use the VitalStaf Mobile Application

We collect the same data as the website, plus a unique app installation ID tied to your app store account.

You Apply for a Job

Additional documentation (e.g., licenses, pay stubs) may be requested by employers. VitalStaf acts as a service provider in these cases.

You Serve as a Reference for a Candidate

Contact information for references is collected and stored solely for candidate verification.

You Participate in a Loyalty Program

Pay stub or W9 information may be collected for reward verification. Social security numbers should be redacted.

You Use an Employer/Recruiter Account

Enterprise customers' authorized users' data (e.g., names, email, activity logs) is processed per contractual agreements.

You Participate in Promotions

Postal addresses or additional details may be collected for prize fulfillment.

You Contact Support

Emails and chat messages are stored, but sensitive information should not be included.

You Click External Links

Third-party websites are governed by their own privacy policies.

How We Collect Your Personal Information

  • Directly from You: Account creation, job applications, and communications.
  • Cookies and Tracking Tools: For analytics, personalization, and advertising.
  • Third-Party Sources: License verification services and social platforms.

How We Use Your Personal Information

  • Platform functionality and service delivery.
  • Communication (e.g., job updates, surveys).
  • Promotional messaging and targeted advertising.
  • Market trend analysis and security compliance.

How Long We Keep Your Personal Information

Retention periods vary by data type:

  • Device/Usage Data: Up to 5 years for non-account holders; tied to accounts otherwise.
  • Account Data: Up to 60 days post-account termination.
  • Pay Stubs/W9s: Up to 4 years for compliance.

With Whom and Why We Share Your Personal Information

  • Recruiters/Employers: Candidate information for job applications.
  • Vendors: Hosting, analytics, and prize fulfillment.
  • Advertisers: Targeted ads via cookies (opt-out available).
  • Legal Compliance: Disclosures for legal requests or fraud prevention.
  • Business Transfers: Mergers, acquisitions, or asset sales.
  • We do not share your mobile number with third parties for marketing purposes under any circumstances.
  • Your information is only used for purposes directly related to our services and business operations.
  • We have strict measures in place to prevent unauthorized sharing of your data.
  • We do not transfer your personal information to any external organizations, even with your consent outside of the above mentioned services native to our platform.

Your Privacy Rights and Choices

  • Unsubscribe from Emails: Use the link in emails or contact [email protected].
  • Text Messages: Reply "STOP" to opt out. Reply 'HELP' for assistance
  • Account Termination: Request via [email protected].
  • Data Deletion: Email [email protected] with details.
  • Cookie Management: Adjust browser settings or use opt-out tools.

Communications: Phone, Email, and SMS

Vitalstaf uses your contact information to keep you updated on job opportunities and compliance requirements.

  • Job Alerts & Updates: We send notifications regarding application status and interview schedules.
  • Compliance Follow-ups: We may contact you via SMS or email to request missing documents for active assignments.
  • Limitations: By creating a profile on the Platform you are opting in to receive updates and communications via SMS. SMS communications are strictly limited to job-related matters for active candidates. We do not engage in broad promotional marketing or unsolicited offers. Your mobile number will not be shared without express consent.
  • In-App Messaging: We collect content from chat logs and messages related to job status and follow-ups.

Terms & Conditions: SMS

  • Message frequency varies
  • You may receive periodic messages.
  • Message and data rates may apply.
  • Reply HELP for assistance.

State-Specific Disclosures

California Residents (CCPA):

  • Rights to access, delete, correct, and opt out of sales/sharing.
  • Submit requests to [email protected] or mail to PO Box 134098 North Wantagh, NY 11793

Virginia Residents (VCDPA):

  • Rights to access, correct, delete, and opt out of targeted advertising.

Nevada Residents:

Security of Your Personal Information

We implement technical and organizational measures to protect data. Report suspected breaches to [email protected].

Information Relating to Children

Vitalstaf does not knowingly collect or solicit Personal Information from anyone under the age of 18. If you are under 18, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Information through our services.

Contact Us

For questions or requests:

  • Email: [email protected]
  • Mail: VitalStaf Technologies LLC, PO Box 134098 North Wantagh, NY 11793